Find your answer.

Master your digital essence. Search our knowledge base for tips, tricks, and
troubleshooting for AvatarVib.

Getting Started

The essential guide to creating your first avatar, setting up
your digital identity, and joining the Vivid community.

Vibe Matching

Discover how our algorithmic social
engine connects you with similar digital
essences.

Account & Security

Manage your credentials, 2FA settings,
and digital asset ownership safely.

Billing &
Subscriptions

Manage your Premium Avatar plans,
transaction history, and wallet
connections.

QUICK ANSWERS

Top Questions

How do I export my avatar to other metaverse platforms?

You can export your avatar via the "Identity" tab. Select "Universal Bridge," choose your target platform (Decentraland, Sandbox, or VR Chat), and authorize the wallet connection. Our system will automatically handle the format conversion to ensure your vibe remains intact.

Can I use multiple identities on one account?

Yes! Premium users can maintain up to 5 distinct digital identities under a single account. Each identity has its own vibe profile, avatar selection, and community connections. Switch between them anytime from your Dashboard.

What are 'Vibe Shards' and how do I earn them?

Vibe Shards are AvatarVib's community currency. Earn them by completing your profile, connecting with tribe members, participating in events, and receiving appreciation from other users. Redeem Shards for premium avatar accessories and exclusive tribe memberships.

Still need help?

Our dedicated support team is available 24/7 to help you
resolve any issues or answer questions about your digital
identity journey.